Repeat Prescriptions and Referrals:
- A patient who has been seen by a doctor at our practice within the last 3 months can request a repeat prescription or a renewal of a referral by contacting the reception staff on 8788 5770.
- You must allow us at least 24 hours notice. Fees are charged to cover the time involved by reception and medical staff.
Fees:
Prescription/Referral letter - collected from the surgery $10
Prescription/ Referral letter - faxed or sent via secure messaging $15
- We do not post prescriptions or referrals .
- It is illegal for our doctors to back date referrals so we cannot do this.
- You will need to make an appointment:
1. If your regular doctor is not available,
2. For certain medications e.g. restricted medications such as painkillers
3. If you have not seen a doctor within the last 3 months.
Test Results:
- Our practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are a child under the age of 14 or a person with a disability under the care of a recognised person of responsibility.
- Our doctors do not give results over the phone and you will have to make a follow up appointment to discuss them with your doctor.
- As a safety measure, when your doctor is away on leave, abnormal results are always reviewed by a doctor on duty for the day and you may be contacted by a doctor if any urgent action is necessary.
- It is your responsibility to check you have received your results and to make an appointment to discuss them with your doctor if you are advised to do so.