The COVID-19 pandemic is evolving and government advice is being updated constantly. The following information is a guideline only. Please check government websites for the latest information and alerts or call COVID Hotline –1800 020 080.
The RACGP has recommended that GPs should not treat or test patients suspected of COVID-19 unless they wear appropriate Personal Protective Equipment (PPE) which is in limited supply to wear routinely, so if we are concerned you are a suspect case, we may direct you to either a hospital (if you are very unwell) or to a collection centre for testing. Testing is available now at several locations with results usually within 24 hrs.
Our GP doctors from Heritage Medical Practice Wahroonga are offering a telephone or video consultation service for consultations. You must have seen one of our doctors in the last 12 months to to be eligible for Medicare rebate for this service.
It is safe to visit our clinic for a face-to-face consultation. We have implemented infection control and social distancing measures. You should not ignore your regular health needs.
We advise patients with symptoms to have a COVID-19 swab test done and have a negative test result before the attendance to our clinic. If you identify as having any respiratory infection symptoms on arrival at reception we will ask you to wait outside until called, to wear a mask and then we will call you into an isolation room once a doctor is available. If you are at high risk of infection we may not be able to see you but will direct you to the correct health provider.
Testing for COVID-19 is now recommended for anyone with any respiratory symptoms including mild fever. Testing costs are covered by Medicare.
You are considered to be at higher risk if you have had Close Contact with a COVID-19 positive person (15 minutes face to face contact or more than 2 hours in the same room, from 24 hours prior to the onset of their symptoms).
Quarantine refers to those patients at higher risk for disease but who don't necessarily have it. If you end up with a positive test when in quarantine you then need to 'Self Isolate' or go to hospital if you are very unwell.
Self isolation refers to those patients who have tested positive and are well enough to stay at home. You must isolate for at least 14 days and be directed by the Heath Department of NSW.
Flu Vaccines are FREE for the month of June. Book online or call 8788 5770.
PLEASE DO NOT COME to the practice if you are experiencing any COVID-19 symptoms, including headache, fever, runny nose, cough or sore throat.
We will help to reschedule your appointment/ vaccination.
Thank you for understanding.